Dr Corona is an experienced IT and ITSM professional, globally considered as one of the Top 25 Thought Leaders in Technology and Service Management, one of the IT Service Management Top 100 Influencers by international media and one of the biggest references in Artificial Intelligence and Robotics in Latin America.
He is an international senior consultant and speaker, he has delivered keynotes conferences in more than 20 countries around the world and helped dozens of organizations across the globe to enable their business models by using advanced technology.
In 2011, he founded BPGurus to provide cutting-edge and highly specialized digital transformation consulting and training services in Service Management, AI, Big Data, RPA, Bots, Machine Learning, Robotics, Cybersecurity and more.
He was appointed by Axelos® to be on the expert team to work on the latest ITIL update as an ITIL®4 Lead Architect co-authoring 3 international service management books.
In 2018, he was appointed by The Service Desk Institute®, with headquarters in London, UK, as a member of its board and as the global Chief of Transformation Officer. He is also a member of the ACIS IT board of directors, based in Dubai, UAE.

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